How to be a good host ?
In OHMYHOST360 we are very proud of the evaluations of our guests when they check out our vacation homes.
“Great apartment, spacious and very nice, everything is new and very well equipped. Magnificent location, a Great Host, attentive at all times. I recommend this apartment and this host. Leo (4 months ago)”
“The apartment was as described in the photos, and David and Lola's treatment was unbeatable, quick response to doubts, facilities on arrival being able to enter earlier and leave a little later, they even took care of replenishing some chips of chess that were missing, great, friendly, collaborator at all times, definitely a 10. Ignacio (3 months ago)”
We care about our guests, we hope that your stay in any of our accommodation is perfect, that you do not lack anything, and that you feel assisted by us at all times for any questions about the accommodation as well as any advice or doubt you have about the island
It is our particular formula to be a good host.
What is it to be a good host?
Being a good host in a vacation home starts long before the guest arrives at the home. Know where the guests come from, the reason for their trip, the type of guest, friends, couple, family, in order to offer them the best welcome and that as soon as they arrive at the house, they feel at home or that they are part of the history of the dwelling they are staying in.
A good host must be attentive to the needs of their guests, answer their questions and know how to interact naturally with them. That is to say, it also requires having public relations skills, a bit of psychology and a lot of left hand. Knowing how to create a current of sympathy with your guests will earn you many points in front of them.
Tips to be a good host in a vacation home:
Everything revolves around making guests feel comfortable and for them there are several points to consider:
1- Deep cleaning – Everything in order.
2- An appropriately chosen decoration for the apartment, giving the accommodation its own identity.
3- Do not fail in the expectation that the guests may have, with what they have observed in the photos.
4- Make the guest feel that you are part of their vacation, that we are here to help them and make them feel that your greatest achievement is that they enjoy the accommodation.
5- Be proactive with the needs of the guest, offering indications of supermarkets, pharmacy, excursions, things that they cannot miss... etc...
6- Take care of the details. Upon arrival find a bottle of water, or the possibility of having a coffee, perhaps guests come from a long trip and want a shower, having shampoo gel is a good idea to please a guest.